Shipping policy

Shipping Policy

Last Updated: July 8, 2026

Thank you for shopping with ShopTipso. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During busy periods, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

  • Italy: 2–7 business days

  • Europe: 5–12 business days

  • United States, Canada & United Kingdom: 7–15 business days

  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, the shipping method selected, and the weight or size of your order.

From time to time, ShopTipso may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, where available.

Please allow up to 48 hours for tracking information to become active after shipment.

Delays

While we do our best to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • High shipping volumes

  • Other circumstances beyond our control

ShopTipso is not responsible for shipping delays caused by third-party carriers or customs authorities.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or other government fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fee unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or cancelled. Additional shipping charges may apply if the package needs to be re-shipped.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, contact ShopTipso and we will do our best to help investigate the issue. However, ShopTipso is not responsible for packages lost or stolen after they have been marked as delivered by the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number

  • Clear photos of the damaged item

  • Photos of the packaging

We will review your claim and arrange a replacement or refund if appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us:

ShopTipso

Email: israeldavid.4475@gmail.com

We aim to respond within 24–48 business hours.